Terms & Conditions


Kamps Holidays wishes to make it a point that you get exactly what you are looking for in a holiday package. We strive to satisfy & ensure to meet all your specific requirements during the tour. You are kindly requested to read the information contained in this brochure to familiarize yourself with the terms & conditions set by the company before registering for the tour.

Wishing you an enjoyable and happy journey.

With warm regards,
The Kamps Holidays Team

Activities of the Company

Kamps Holidays deals with tour and travel packages. For the best co-ordination we avail assistance from various transport and hotel agencies. Kamps Holidays will take care of guests and ensure maximum comfort during stay. The guests are kindly expected to follow strictly the terms and conditions laid down by the company.

Information in Brochures

It is published for the guidance of guests. It is general in nature. The detail and exact information would be available with the company as it updates from time to time. However every effort is made to append the latest information at the time of publication.

Stay at Hotel

Suitable and comfortable accommodation will be provided as per the arrangement made by the company. Sometimes there would be a possibility of minor deviation from the itinerary due to reasons beyond the control of management. The check-in time for hotels in India is around 12 noon and check-out time is around 10 am, while in world tours check-in time is around is 3 pm and check-out is at 12 noon. The guests should take care of their belongings, cash and valuables etc during their stay.

In any eventualities the damages caused to the hotel property by the guests, if any, will have to be settled by themselves. Kamps Holidays will not be responsible for any disputes amongst hotels and guests.

Coach Services on Tour

Suitable arrangement of coaches is made for comfortable and enjoyable conduct of tours at various locations. The seats in the coach will be allotted on first come first serve basis. Smoking, consumption of alcoholic drinks and eating on board etc are at discretion of the coach agency or local government rulings. Any damages caused to the coach by the guests should be settled by themselves. On international tours, no eatables are allowed in the coach.

Registration

Individual or Group should register well in advance by paying initial instalment of amount prescribed by Kamps Holidays for the particular tour. The individual or group tour members or representative of the group should sign necessary documents during time of registration. The required documents for the tour should be submitted by the guests at the time of registration. Passport, VISA, foreign exchange should be arranged by guests, however complete assistance will be rendered by the company wherever applicable.

Payments

Kamps Holidays has a very transparent payment mode which is hassle free.

The payment schedule is as follows:

Itinerary

A very comfortable and memorable holiday for the guests is our top priority. For smooth functioning of the itinerary sometimes we may have to operate more than one coach on the departure date of tour. It may please be noted that depending on local conditions we might have to readjust the planned programs and slightly alter the couch/ train/ flight routs. Kamps Holidays shall inform of such changes to the guests before the commencement of the journey. In an event where the guest misses out any part of the tour or sightseeing Kamps Holidays will not refund any part of the unused itinerary.

Tour Price

The prices quoted in our proposal brochures/ leaflets and any other advertisement media have been calculated as per the rates prevailing at the time of publication and are tentative.

Kamps Holidays reserves the right to amend/ alter the prices published in the above mentioned media based on the ground realties such as agent’s rate fluctuations, fluctuations in currency, differences in fuel prices etc prior the date of departure. Any such increase in the prices should be paid for in full before the commencement of tour.

Alterations in Itinerary

If the guest wishes to alter the tour itinerary, Kamps Holidays reserves the right to charge additional fees to compensate expenses involved for the altered itinerary.

VISA

For international tours the guest should possess a valid passport. VISA will be endorsed by the Consulate or Embassy of the visiting country. Issuance of VISA is at sole discretion of the issuing authority. Kamps Holidays would help in the processing of the formalities. It is advisable that the guest book their tour well in advance as school’s letter of participation for tour is submitted for VISA as a group application, hence it is advisable to submit the necessary documents well in advance. Kamps Holidays is in no condition responsible for rejection of VISA for individual or groups.

Foreign Exchange

The guests should carry sufficient foreign exchange to meet their personal needs on tour. Any assistance for obtaining foreign exchange would be provided by Kamps Holidays, if required.

Cancellation and Refunds

For the convenience of the guests Kamps Holidays books air/ rail/ road transport tickets and hotel rooms well in advance. Should the guests wish to cancel any of the bookings at short notice Kamps Holidays will have to pay cancelling charges to the agencies on the confirmed bookings. Under such circumstances the guest is liable to pay cancelation charges as per the following details for Domestic Tours:

In case cancellation of any tour by Kamps Holidays, applicable refunds will be made to the guest only by A/C payee cheque within 45 days. Kamps Holidays will not refund any unused part by the tour itinerary by the guest. Refund policies may differ for group and individual packages.

Liabilities

Kamps Holidays does not share any liablity for damage of personal property, theft, individual injury, disease, mishap, loss of life, temporary or permanent disabilities, stoppage, distress, increased expenses, substantial loss or damage or robbery, temporary or permanent loss or damage to luggage or personal effects however caused during the tour itinerary. Kamps Holidays reserves the right to demand any additional amount of expenses due to delay in train, bus or air. Kamps Holidays will not entertain any claims for cancellation of particular sightseeing/ itinerary due to adverse weather conditions, strike, war quarantine or act of god or any other causes by the guests.

Responsibilities of the Guests

In certain cases Kamps Holidays might have to amend, alter or cancel some or all dates & services of a particular itinerary after the booking due to unavoidable circumstances. In such cases the guest is obliged to continue with the revised itinerary and they will not be entitled for any cancellation charges or refunds.

Important Conditions

During initial booking, guests will pay the initial instalment of amount and sign the appropriate documents as a token of acceptance of the terms and conditions of Kamps Holidays. In case of group tour either all members or group nominated representative will sign such documents.

The initial payment will be made as a confirmation of participation. However this will not be refundable in case guests cancel the tour as this amount is catered for payments towards various advances or other non-refundable obligatory payments and fees. The inclusion of the guest in the tour itinerary will be confirmed only after full payment by due date.

Insurance

The insurance of guests is highly recommended to cater for unforeseen medical, hospitalization charges or any other claims in respect of foreign travel in general, Europe and Australia in particular. The issue of insurance policy is at the sole discretion of the Issuance Company.

Security of Personal Information

The information of the guests collected during the booking will be kept confidential. However the company reserves the right to use photographs of individuals or events captured during tours, as promotional material in the future advertisement media.


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